Frequently Asked Questions
I don’t know my final count yet, is that OK?
Of course! We understand that your guest count at booking is an estimate. We will request your final count about 10 days out and will adjust your balance due accordingly.
What do we need in order to make a reservation?
We just need your completed rental agreement with a 30% deposit. The balance is due about a week out once you have your final count.
When will our rentals be delivered?
Our schedulers will be in contact 10 to 14 days prior to your event date to request your availability for delivery. You will receive a confirmation email with your timing the Monday prior to your event date.
Can you deliver my order a day or two early?
If the products are available and we have the availability in our schedule, we will do our best to delivery early if requested. There is no additional cost, but will not be able to confirm the early delivery until the Monday prior to your event date. If you want a guaranteed early delivery please contact us and we will discuss a multiple day rental to guarantee an early delivery.
Can I see your inventory in person?
Absolutely! Our showroom is available by appointment, and we would be happy to have you visit us and see our inventory.
How far do you travel?
We travel all over Michigan and to Northern Indiana and Ohio. Minimum order requirements apply to further destinations. Please contact us with your event details and we will discuss.
Is all your inventory listed on your website?
Yes, we keep our inventory up to date on our website. If there is a table or seating option you can’t find anywhere, please reach out to us and we can discuss the request further.
Does your delivery include setup or is everything just dropped off?
Our team will place all items according to a provided layout.